PC Colorado Service Call

PC Colorado, Inc.
Labor Charges Page

IS YOUR COMPUTER ACTING ILL? IF SO, GIVE US A CALL TODAY! 719-475-0255

The main focus of PC COLORADO is to sell, build and repair existing Servers, personal computers and networks. Our current rate structure is itemized below. These prices DO NOT include any parts or software that may be needed. In every case, we will give you a verbal estimate when we have determined what needs to be done with your computer. If you would like to schedule a technician, please call 719-475-0255. The following prices are effective June 1, 2017. Posted 4-1-2017.

All parts and labor are subject to PC COLORADO warranties. Parts are covered by the manufacturer's warranty, normally 1-3 years. Warranty questions for hardware or software manufacturers must be directed to them (usually at no cost). Alternatively, for a nominal cost we can contact manufacturers on your behalf. Questions and comments about our policies are welcomed. Labor done by PC COLORADO is covered for 30 days from the date of pick up or completion. Questions about specific warranties should be addressed to the PC COLORADO business office at 719-475-0255. All of our service is offered on a first-come, first served basis unless you request Priority Service for which there is an additional charge.

Category	Individual/Business Rates	Non-Profit/Religious Rates	Minimum
In-shop charges	$99.00 per hour	$99.00 per hour	$60.00
On-site labor charges	$145.00 per hour, per technician	$130.00 per hour, per technician	One hour
On-site labor charges when more than one technician is required or requested by the customer	$145.00 per hour, per technician	$130.00 per hour, per technician	One hour
After hours, holiday, emergency rates	$290.00 per hour, per technician	$290.00 per hour, per technician	One hour
Remote/Phone Support	$115.00 per hour	$115.00 per hour	Quarter-hour
After hours Remote/Phone support	$230.00 per hour	$230.00 per hour	Quarter-hour
Special projects such as server installations, cabling/wiring or other large projects	A quote will be provided after a complete analysis of the proposed project.	A quote will be provided after a complete analysis of the proposed project	N/A

After the minimum labor charge is reached in each category, we will bill in 1/8th of an hour increments.

Always back-up your data before dropping off your machine for any service. PC COLORADO will not be responsible for any data loss.

PLEASE NOTE:

Payment is due at the time the service is completed or the part is delivered or picked up.
If we come to your location and must take the machine back to the shop for further repairs, On-Site labor charges will apply.
On ALL equipment, parts and/or software orders over $500, payment will be required at the time of order.
In-shop labor charges only apply if you drop off AND pick up your computer at our location.
All software to be loaded or reloaded by PC COLORADO, including the operating system, MUST BE LEGAL SOFTWARE and/or have a LEGAL LICENSE. As a Microsoft Partner, we are obligated to report to Microsoft any of their software we find on a computer that is not Genuine.
PC COLORADO may refuse to provide a service that may be deemed unlawful. This includes servicing a computer when illegal software has been found on it.
$15 per hour discount for police and fire employees, active duty military, or non-profit organizations.

You may reach us by using any of the following methods:
Email:   support@pccolorado.com
Telephone:     719-475-0255       Fax: 719-475-0607
Mailing Address:    PC Colorado, 1725 N. Weber Street, Colorado Springs, Co. 80907
URL:    http://www.pccolorado.com    © Copyright,2017. All Rights Reserved.

Clicking the PC Colorado Logo found on every page will return you to the home page.